A Review of
Oracle Small Business Suite
By Geni Whitehouse, CPA

What Makes Oracle SBS Different?

When reviewing any accounting software solution, I think that it is important to understand how the product is different from its competitors. All products are developed with different tools, different philosophies, and with different objectives in mind. The reality is that all accounting systems have a general ledger with account numbers and financial reports; they all have an average accounts payable module that works fine; they all have a bevy of standard features. Studying these common elements of an accounting system will get you nowhere. It is the key differences that provide  insights that will allow you to effectively identify and select the right product for your needs. With this spirit in mind, presented below are the key characteristics that set Oracle Small Business Suite apart from its competitors:    

  • Web Access - Oracle Small Business Suite is one of the first products to be designed for delivery via the web.  It therefore takes full advantage of the web in its user interface.  Hyperlinks on each field provide line item help, folder tabs move you from one area to the next, screen layouts can be customized for each user, and remote access is a no-brainer as the entire application is hosted.  In addition,  a web store front and customer self-service capabilities are easily provided in this hosted environment.   

  • Company Behind the Product - Not only does Oracle Small Business Suite benefit from running on the robust Oracle database, it also has the benefit of Oracle's financial and management support.  This product, originally launched as NetLedger, has managed to survive despite slow customer acceptance of hosted solutions - thanks to Oracle's financial backing.  

  • Remote Time and Billing Entry - this is one of the biggest benefits of a hosted solution. Service companies typically have teams of resources assigned to different jobs at different locations. Allowing remote resources to record time from these locations speeds the billing process and also improves accuracy for these employees.  Oracle Small Business Suite provides a simple time entry  screen with job tracking capabilities.  In addition, the product is priced so that "limited access" user rights can be purchased at a reduced price for employees who just need to enter their time and expenses.  

  • Access for Accountants - again, hosting on the Web offers benefits that you can't find in a traditional desktop solution.  Every company who purchases Oracle Small Business Suite is given a license for their accountant's use in accessing their information.  Since the information is already on the web, all they need is a special password and authorization to get to the data.  For years, accountants have been backing up client transactions, making adjusting journal entries, and then backing up the data on a diskette or CD for entry back into the client's system. There is typically a period of time where the client is unable to enter normal transactions while he is awaiting the return of the adjusted data.  Oracle's solution is so much more efficient. Both users can access the same information and the accountant can customize his view of the information he accesses, without changing the user's view.  In addition, all transactions are posted real time by the accountant with no loss of work for the company.

  • Low Cost - Oracle Small Business Suite costs $1200 per year for a single full user and 5 "limited access" users.  But the cost of the software is not where the true cost savings occur.  Since the application is hosted entirely on the web, there is no need for IT support, expensive hardware or maintenance.  In addition, the implementation is straightforward and users should require very little training.  

  • Customization - This product allows full customization - everything can be changed from colors, to field names, to position of fields on the form.  

Weaknesses - Oracle Small Business Suite is certainly not without problems – as with any top product, Oracle SBS contains weaknesses, missing features, missing modules and shortcomings. We have compiled a detailed list of these weaknesses, including screen-by-screen evidence of some of the key weaknesses. Click here if you are interested in learning about Oracle SBS' weaknesses.

 

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Contact the Editor - J. Carlton Collins, CPA

 

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