Tim Sanders on Revision 9 – Netlink

SouthWare NetLink provides browser-based network access to data files. It can be used for Internet, intranet, and extranet applications.

SouthWare NetLink is used to process any type of request for data in the SouthWare Excellence Series. This would include:

• A report with multiple records
• A page that includes data from a particular record
• A page that displays default data for a form to be submitted

SouthWare NetLink is used to receive information from a browser page. Since NetLink uses ImportMate II technology to update your files, any information received from a browser page is automatically validated so that bad data is not inadvertently introduced to the host system.

Netlink allows customers to submit orders, check account balances, check status of orders, submit service requests, review product history, report changes of address, request product literature, and many similar functions in a “self-serve” environment.

Provides publishing capabilities to authorized users and receives data that is validated to ensure accurate updating of files. Features are customizable for various business needs.  NetLink is also tightly integrated with the SouthWare Excellence Series, which allows for high-volume processing.

Netlink offers Intranet-Only and Internet based licensing options.  The Intranet-Only version is supplied at a lower price for internal groups of users who require the mobility of handheld devices.

Key Features:

Easy Set Up

• Works “out of the box” for SouthWare users

• Works with standard SouthWare data files

Flexible Server Configuration

• Portable to any Server that supports CGI

• Allows live or off-line data

• Supports single or multiple company files

Controlled Data Access

• Valid requestor logins

• Security masking per requestor and request

• Data access limited to fields you include in a request - no free-format data requests

• Session info links each request to a valid requestor login

• Automatic Time Out for sessions

• Optional Logoff function

Unlimited Customizable Request Types

• Numerous pre-defined requests

• Option to create requests for any data or requestor type

• Customizable HTML templates provide “look” for each request page - easily edited via HTML editor or text editor

• Numerous standard variables and unlimited user-defined variables to extract data

Comprehensive Order Entry Function

• Order shopping cart is saved until order is submitted

• Provides defaults and pricing per customer

• Catalog lookup

• Automatically create customer for new sale

• Easy add/change/delete of line items

• Numerous options to show item pictures, notes, and discount from List Price

• Optionally supports SSL encryption for secure transmission of data

Data Extract via ReportMate™

• Any data available in ReportMate may be included in a Request

• Option for browser table formatting

Data Input via ImportMate II™

• Receive form data as importable data files

• Validation to ensure data integrity

• Allows interactive or batch (off-line) update

Example requests you can process using NetLink Technology:

• Sales orders submitted from customers and employees

• Customer request for account balance and related details

• Employee request for customer-related info

• Customer requests for service (to result in a service order)

• Requests for marketing materials

• Changes of address or phone number

• Request for details of an invoice

• Request for details of a purchase order

• Review of product history

• Vendor review of open purchase orders

• Review of shipped status of open sales

• Review of product catalog and pricing

• Dispatch status of open service calls

• Internal review of current financial statements

• Access to employee personnel info

• Anything else accessed with ReportMate™ and ImportMate™

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