A Review of
SYSPRO
By J. Carlton Collins, CPA

When it comes to evaluating accounting software, too many evaluators dive right into the product without giving a second thought to the company behind the product. It is not prudent to disregard the stability and future of the accounting software publisher. Customers who have traveled this path before know that when you select an accounting software package, the resulting relationship is akin to a marriage. Once the product is installed, the customer becomes dependent upon the accounting publisher to supply updates for payroll taxes, sales taxes, and depreciation rates. The customer must also rely on the publisher to fix bugs, provide support, and continually enhance the product to run on the latest platforms and technologies. Like it or not, the continued success of the accounting software publisher has a direct bearing on the customer's continued success with the accounting software product. The bottom line is that some accounting software publishers have figured out the magical formula for producing top quality products, successfully distributing those products directly or through a profitable dealer channel, and supporting those products in an timely matter - all while remaining profitable and achieving a high level of customer satisfaction. Those companies that fall into this category should rate higher in your evaluation and selection process. With this in mind, presented below is a brief overview of  SYSPRO - the company.
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SYSPRO - The Company Behind the Product  

1.  

Company Name

SYSPRO Group

2.  

Address, Phone, Web Address. 

959 South Coast Drive, #100
Costa Mesa, CA 92626
(800) 369-8649 
(714) 437-1000
www.sysprousa.com

3.  

Ownership

SYSPRO Software, Inc. is the U.S. division of  the SYSPRO Group which is privately held
 

4.  

Latest Product Version

SYSPRO Version 6.0

5.  

List of all Accounting Software 

Products Sold by Syspro

SYSPRO ERP; SYSPRO CRM; SYSPRO Business Analytics; SYSPRO APS (advanced planning & scheduling); SYSPRO e.net
 

6.  

SYSPRO's Key Management:

President 

Vice President
Public Relations Manager
National Sales Manger

 
Brian Stein
Joey Benadretti
Stanley Goodrich
Scott McMaster

7.  

  Brief History of SYSPRO

SYSPRO started 25 years ago (in 1977) and was originally written by a company called Intermark in Dallas, Texas. The two brothers (Full and Chris Duff) who wrote the original product then joined Singer Business and the product was sold by Singer as a distribution product. Later ICL bought Singer. Brian Stein actually worked with Jerry Jenkins in the early 80’s and owned a business in South Africa. It was ported to Assembly, then Kix (?), Cobol, UNIX, CPM, DOS, and Novell. The Impact Award product was first introduced in 1991 followed by the Impact Encore product in 1995. The SQL product was released in 2000. IMPACT Encore 5.1 was released in 2002.  

8.               

Total number of customers/users 

Worldwide 

6,000 / 144,000

  Total number of customers/users 
  in the U. S.

?  /  ?

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